Members and staff of the High Prosecutorial Council strengthened their skills in internal professional communication and conflict management during a two-day workshop held on 4–5 June in Belgrade.
Under the title “Internal professional communication and conflict management in the working environment”, the training focused on improving practical approaches to managing intra-institutional communication challenges, with particular emphasis on conflict prevention and resolution in professional environment.
Key areas addressed included assertiveness and advanced professional communication skills, conflict management mechanisms, mediation and responses in cases of crisis communication. The workshop also focused on strengthening capacities for effective internal communication between staff and members of the Councils, recognising different perspectives among individuals, as well as internal communication tools and channels ensuring conflict resolution.
The participants strengthened their skills in internal professional communication, re-thinking the expression methods and managing potential misunderstanding through practical exercised. The workshop contributed to improving the Council’s internal communication methods, fostering inter-institutional cooperation, dialogue and an improved legal culture.
This event was organised within the framework of the Action “Strengthening legal culture in Serbia and capacities of the judicial and prosecutorial councils”, part of the joint European Union and Council of Europe programme “Horizontal Facility for the Western Balkans and Türkiye”, in co-operation with the High Prosecutorial Council.
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