Human impact and success stories 

In its 3rd phase of implementation the Horizontal Facility actions are contributing to tangible results for the people of Western Balkans and Türkiye. This session is dedicated to specific human impact narratives and success stories coming from different actions and having a direct impact and positively influencing change and improvement in the life of individuals, communities or society at large.  Our human impact and success stories bring our programme closer to the people by showcasing real voices, real struggles, and real triumphs. These stories aim to drive awareness, mobilise support, and influence good policies. 

Let’s turn our impact stories into inspiration!  

Back Preventing and Combating Child Trafficking in North Macedonia: Stories of Resilience and Collaboration

North Macedonia 22 August 2025
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Preventing and Combating Child Trafficking in North Macedonia: Stories of Resilience and Collaboration

When Jana (name changed for protection) arrived at SOS Children’s Village foster home, she carried only a small bag, and an invisible weight of fear, trauma, and mistrust. At just 15, she had endured months of exploitation by traffickers who had promised her “a better future.” Instead, she found herself trapped in a cycle of abuse and control. She disappeared for months, sparking the haunting question: Where is Jana?  

Thanks to persistent outreach and the dedication of the local anti-trafficking actors, Jana was eventually located and placed in foster care with the support of the Centre for Social Work.  

Jana’s case reminds us that behind every statistic there is a human story. Alexandra Ivanovski, Head of the Centre for Support of Foster Families at SOS Children’s Village shared with us that child victims of trafficking, like Jana, need a trauma-informed and holistic approach that shifts the question from “What’s wrong with you?” to “What happened to you?”— reducing re-traumatisation and supporting mental health recovery.

Over the past few years, we have fostered more than a dozen children, potential or formally identified victims of human trafficking, including from among migrants, victims of begging, and of forced marriage”, stressed Ivanovski.

In North Macedonia, between 2019 and 2024 there were 30 identified child victims out of 115 identified victims of human trafficking (approximately 20%). They are mostly trafficked for sexual exploitation, forced marriages, begging, but there are also instances of labour exploitation and dual exploitation (sexual and labour). Children without parental care are especially at risk of child trafficking. In some instances, the children are taken into care because the parents/family are unable to take care of them, or have been exploiting them.

For nearly 25 years, SOS Children’s Village in North Macedonia has provided care for children without parental support and those at risk of losing it. Victims of trafficking receive emergency accommodation, individualised support, continuous psychological assistance, and skilled foster carers trained in trauma-informed care.

Children in alternative care often come with complex trauma”, explained Ilcho Badarov, Head of the Support Housing Service stressing the importance of applying trauma informed therapy. “Trauma-informed care improves outcomes, reduces anxiety, and helps both children and carers navigate challenges”, stressed Badarov. Specialised training for professionals in the field has been provided during the last years through various capacity-building initiatives, supported and facilitated by the EU and the Council of Europe. They aim to ensure that local professionals in the field are equipped with skills and tools to respond to the specific needs of trafficked children.

Evidence shows that many victims are found in public spaces and are first spotted, not by respective institutions, but by dedicated individuals. The NGO “For Happy Childhood”, active since 2000, works extensively with children in a street situation – a group highly vulnerable to labour exploitation and trafficking. Trained volunteers, often university students, go into the field at traffic lights, markets, and bus stations to speak with children in a street situation, listen to their stories, and detect early warning signs. In this context, joint capacity building activities organised with the support of EU and Council of Europe joint anti-trafficking action in North Macedonia, have enabled specialised training for professionals, law enforcement, and social workers equipping them with manuals and guidelines tailored to the needs of child victims. Capacity-building and awareness-raising initiatives in at-risk communities have proven to be efficient in the fight against child trafficking.

The EU and Council of Europe support allows us to multiply our impact. It means more trained professionals, better-equipped foster families, and stronger prevention systems nationwide”, said Ivanovski.

Over the past few years, SOS Children’s Village has fostered more than a dozen children showing indicators of trafficking—cases involving sexual exploitation, forced begging, forced marriage, and unaccompanied child migrants. The collaboration with the NGO “For Happy Childhood” spans for years, from training foster mothers and assistants to producing specialised manuals on working with trafficked children in care. Since 2018, support has been provided to produce practical manuals on identifying presumed victims, and to deliver targeted training for foster carers, social workers, police officers, and border staff.

Human trafficking is a problem that deserves serious attention and action. It hits the most vulnerable: namely women and children. That is why children's self-protection and resilience skills should be developed at an early age”, said Svetlana Cvetkovska, the Co-ordinator of the National Referral Mechanism explaining how important is a well-developed national and transnational referral mechanism for victims of trafficking in human being, to be able to address this complex problem and take appropriate measures.

Preventing and combating child trafficking requires courage and collective action to ensure that public institutions uphold strong protection systems, the civil society provides specialised, child-centred services, while communities remain vigilant. Considering its complexity, the European Union and the Council of Europe have joined forces and will continue to assist local actors in North Macedonia with key tools and knowledge to bring forward the fight against child trafficking, where no child is left behind.

While numbers show the scope of the problem, the real measure of success is in transformed lives. Today, Jana attends school regularly, participates in community activities, and makes plans for her future. “I feel safe now”, she said with a kind smile. “I can think about tomorrow without being afraid.

Every rescued child is a victory. Jana’s story shows that, with the right support, a child’s tomorrow can be brighter.

 

 

 

 

 

The action “Strengthening anti - trafficking action in North Macedonia” is part of the of the European Union and Council of Europe joint initiative Horizontal Facility for the Western Balkans and Türkiye”.

Back Young voices rising: Sjenica Youth Forum inspires action for equality and diversity

Sjenica, Serbia 17 November 2024
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Young voices rising: Sjenica Youth Forum inspires action for equality and diversity

A vibrant gathering of over 75 young people from minority communities has turned Sjenica into a hub of inspiration, action, and change. The Youth Forum, titled “75+ steps toward equal opportunities,” brought together youth from across Serbia to celebrate diversity, dismantle stereotypes, and build lasting solidarity.

Held on the International Day for Tolerance and in celebration of the Council of Europe’s 75th anniversary, the three-day forum empowered participants to challenge discrimination and shape a more inclusive future. Through dynamic workshops and dialogues, they explored pressing issues such as cultural distance, discrimination, and the power of inter-community understanding.

“This experience broke down prejudices and created new friendships,” shared Emina Elfić, participant from Novi Pazar. “I’m returning home with knowledge and confidence to inspire change in my school and community.”

For many participants, the forum was a first step toward making their voices heard in decision-making processes. According to Nedeljka Borojević, a mentor and youth worker, this forum showed the youth that they are not just participants but valuable resources for creating change. “Young people want to be part of decisions in their communities, but they often feel unheard or unsupported,” she said.

Nedeljka also added that young people would appreciate it if decision-makers organised events more frequently where they could express their opinions, communicated with them in a way that resonates with their perspective, and valued them as a resource rather than viewing them through the lens of prejudice and stereotypes.

Adrijana Nikitović, Young European Ambassador, praised the event’s ability to bridge divides: “It created a space for dialogue, both among young people themselves and between youth and representatives of the civil sector and public administration. The forum enabled participants to connect with others and those who are different, demonstrating that diversity enriches rather than divides us.”

The impact of the forum extended beyond the sessions. Participants left equipped with strategies and confidence to promote inclusion in their local communities. From fostering inter-cultural dialogue to advocating for better opportunities, these young leaders are ready to drive change.

Opened by Janos Babity, Head of the Council of Europe Office in Belgrade, Tomislav Žigmanov, Minister for Human and Minority Rights and Social Dialogue, Munib Mujagić, President of Sjenica municipality  and Kemal Zekić, Head of the Office of the Municipal President, the forum was organised the Ministry for Human and Minority Rights and Social Dialogue and the action “Combating discrimination and promoting diversity in Serbia”, implemented within the joint European Union/Council of Europe programme "Horizontal Facility for the Western Balkans and Turkiye".