Work in this thematic area focuses on prisons and police (including human rights in policing, healthcare in prisons and safeguards against torture and ill-treatment), human rights standards in the judiciary (focusing on enhancing the application of case-law of the European Court of Human Rights), the efficiency of justice systems (with a focus on analysing judicial statistics to optimise court administrations) and/or legal co-operation (which concentrate on increasing the individual independence of judges and prosecutors and the accountability of the judicial system).

Back Modernising Kosovo's Prosecution System: Digital Tools for a Stronger Justice

Pristina 25 June 2026
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Modernising Kosovo's Prosecution System: Digital Tools for a Stronger Justice

Petrit Kryeziu, Chief of the Basic Prosecution Office in Prizren, uses the Case Management Information System (CMIS) to manage his caseload and generate the new decision templates. These decisions templates, recently integrated into Kosovo*’s judicial system, simplify and streamline prosecution workflow across the country. Developed with the support of the European Commission for the Efficiency of Justice (CEPEJ), these updated templates replace previous forms, ensuring greater consistency and relevance in daily documentation and tasks.

The new tools are helping Petrit and prosecutors across Kosovo manage cases more efficiently, improve communication within their offices, and strengthen the overall quality of judicial processes. “The templates have directly influenced the facilitation and acceleration of the drafting of procedural acts, the increase of accuracy, and the avoidance of errors. Their contribution to the unification of official documents is irreplaceable," Kryeziu explains.

The initiative began with a CEPEJ expert mission back in March 2025, prompted by consultations with local justice professionals who identified the need for updated justice tools. In June 2025 a CEPEJ-supported workshop dedicated to drafting the templates was conducted in Pristina. After that, the tools were piloted at the Prizren Basic Prosecution Office. Following the successful piloting, the templates were officially adopted by Kosovo’s justice sector and rolled out to all prosecution offices, making them accessible to every prosecutor.

“When we first started using them as part of our daily activity, we realised how useful they are. Now I can admit the implementation was successful and the tools had a direct positive impact on the daily work of prosecutors”, underlines Kryeziu.

The results so far are very encouraging: over 4,000 uses by 186 prosecutors as of May 2026, just a few months after the implementation of these tools across the Kosovo justice system. Legal experts and practitioners highlight that the updated templates allow the automatic processing of the data entering in the system, reducing the risks of mistakes or duplications and improving accuracy of the information in the system.

The adoption of these new templates represents a practical improvement in the operation of Kosovo’s prosecution offices. By enhancing efficiency and ensuring reliable documentation, the justice system can offer citizens a more transparent and consistent approach when interacting with legal authorities.

This initiative was supported by the EU and Council of Europe joint action “Strengthening the quality and efficiency of justice in Kosovo  (KoSEJ III), part of the  “Horizontal Facility III” programme.

 

 


 

 

*This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo Declaration of Independence

Actions under theme i: ensuring justice
  • Strengthening the quality and efficiency of justice in Albania - Phase III  
  • Supporting enforcement of judicial decisions and facilitating execution of ECtHR judgments in Albania           
  • Enhancing the protection of human rights of prisoners in Albania  
  • Strengthening human rights treatment of detained persons based on European standards and best practices in Bosnia and Herzegovina  
  • Strengthening the quality and efficiency of justice in Kosovo* -  Phase II  
  • Accountability of the judicial system in Montenegro - Phase II  
  • Improved procedural safeguards in judicial proceedings in Montenegro  
  • Further enhancing human rights protection for detained and sentenced persons in Montenegro  
  • Strengthening independence and accountability of the judiciary in Serbia  
  • Strengthening the effective legal remedies to human rights violations in Serbia  
  • Enhancing the human rights protection for detained and sentenced persons in Serbia  
  • Supporting enhanced access to higher quality Free Legal Aid services in North Macedonia  
  • Enhancing the capacities of the penitentiary system and the external oversight mechanism in North Macedonia                                                                                                                                                                                                 
  • Supporting the implementation and reporting on the Action Plan on Human Rights in Turkey  
  • Judicial training institutes for Quality and Sustainability in the Western Balkans 
  • Initiative for legal certainty in the Western Balkans  
  • Enhancing penitentiary capacities in addressing radicalisation in prisons in the Western Balkans  
  • Towards a better evaluation of the results of judicial reform efforts in the Western Balkans  
  • Human Rights Education for Legal Professionals (HELP) in the Western Balkans 
  • PACE cooperation with the parliamentary assemblies with a view to achieving legislative improvements in Albania, Bosnia and Herzegovina, North Macedonia and Serbia 

*This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo Declaration of Independence.