Providing support
and case management

 


 

             © F. ZVARDON

 

Guiding principle
 

The Lanzarote Convention recommends the installation of support systems for victims of sexual violence.

Working in close collaboration with victim services outside sport is a crucial requirement for providing victims in sport with the required support. Often, the disclosure of child sexual abuse cases in sport act as a catalyst for change and an impetus for future collaborations between victim support agencies, national sport agencies and sport organisations.

 

Tips from PSS+ partners and experts when starting with support services and case management

 

  1. Put children’s rights at the centre of your organisation.
  2. Refer to the International Safeguards for Children in Sport.
  3. Identify what resources and expertise are available and who to ask for help.
  4. Make sure to have a written and transparent case management system in place in your organisation.
  5. Develop guidelines clearly stating roles, procedures and responsibilities in the case of a suspected abuse.
  6. Have a reference person (a “welfare officer”) in your organisation and provide appropriate training to this person.
  7. Use the “3 R” approach: Report, Respond & Record.

Examples of practices and initiatives

CALL4GIRLS/CALL4BOYS helpline to support victims of gender-based violence in sport

Organisation responsible: Austrian Ministry of Sport, and Association for Sport and Fitness in Austria (ASKÖ)

Target groups of the practice: Sport organisations

Abstract: Call4Girls/Call4Boys was a pilot project initiated in 2006 to raise awareness about gender-based violence against children and adults in sport in Austria. It aimed to encourage sports organisations to implement initiatives to prevent and manage gender-based violence in sport and develop support services for people within sport affected by gender-based violence. The first phase of the project was funded between 2006 and 2009 by the Austrian Ministry of Sport and developed and managed by the Association for Sport and Fitness in Austria (ASKÖ). Free educational resources and workshops for clubs and federations were developed for and distributed to sports organisations focusing on the prevention and management of gender-based violence in sport. It also included the support to establish ‘Trust Persons’ to act as key contacts for information and advice on gender-based violence and the creation of a national telephone helpline for reporting and advising on sexual harassment in sport. The second phase between 2009 and 2011 was implemented on the local and financed and managed by the city of Vienna and the Viennese branches of the General Sports Association of Austria (ASKÖ) and SPORTUNION Austria. It focused on setting up a working group (that is still in function as a resource group) to manage cases of sexual harassment in sport and discuss further prevention measures and to further develop partnerships among sports organisations. All the key facets of this project are now mainstream activities in sports organisations in Austria.

Timeframe: 2006 - 2011

More information available at: Short description (in German): http://www.askoe-wien.at/de/marketshow-thema-startseite-----sexuelle-uebergriffe---bei-uns-doch-nicht-eine-neue-broschuere-gibt-ueberblick-zu-praevention-im-sport?return=22 and https://www.oetv.at/news/artikel/d/call-4-boys-girls.html

Detailed description of the project (in English)

Contact person: Margit Straka - ASKÖ Wien

Case management model

Organisation responsible: National Society for the Prevention of Cruelty to Children (NSPCC) and Child Protection in Sport Unit (CPSU), United Kingdom

Target groups of the practice:  safeguarding staff, senior managers

Abstract: Our Case Management Model identifies the core parts of an overall approach to safeguarding children within sport. It provides links to a range of information, guidance, templates and good practice examples.

Timeframe: On going

More information available at:  http://thecpsu.org.uk/help-advice/case-management/

Contact

Deal with a concern

Organisation responsible: National Society for the Prevention of Cruelty to Children (NSPCC) and Child Protection in Sport Unit (CPSU), United Kingdom

Target groups of the practice:  Safeguarding staff, coaches, other volunteers, parents

Abstract: The processes anyone at a sports club/organisation should follow if/when they become aware that there are concerns about a child or young person’s welfare.

Timeframe: On going

More information available at: http://thecpsu.org.uk/help-advice/deal-with-a-concern/  

Contact

Putting safeguards in place

Organisation responsible: National Society for the Prevention of Cruelty to Children (NSPCC) and Child Protection in Sport Unit (CPSU), United Kingdom

Target groups of the practice:  Safeguarding staff, coaches, other volunteers

Abstract:

It is important to have a clear set of guidelines to make sure your organisation deals with safeguarding concerns effectively. This page includes all the areas that should be included in a safeguarding policy to create a safe environment for children and young people taking part in sport.

See the section “Responding to and reporting concerns”, in particular

Timeframe: On going

More information available at: http://thecpsu.org.uk/help-advice/putting-safeguards-in-place/  

Contact