Back Methodology for evaluating the work of mediators in Montenegro launched

photo: Shutterstock

photo: Shutterstock

The methodology for evaluating the work of mediators was prepared under the joint European Union/Council of Europe action “Accountability and professionalism of the judicial system in Montenegro”, in consultations with the Centre for Alternative Dispute Resolution and the Association of Mediators of Montenegro.

The methodology is based on the existing Council of Europe and EU documents concerning quality control of mediation services, but the approach and evaluation mechanisms are fully adapted to Montenegro, respecting the existing legal and institutional framework of mediation. By following relevant standards in the field of mediation, this document considers evaluation as a quality control mechanism that primarily serves as a professional support for mediators. It suggests an all-inclusive evaluation approach that combines different evaluation methods, such as mediator self-evaluations, user evaluations, mentoring, supervision and inter-vision.

The necessity to develop such methodology has been identified through a need assessment of the Centre for Alternative Dispute Resolution, conducted in 2020. The development of the methodology has been influenced by relevant international instruments of the Council of Europe and European Union, but supported also by the local strategic documents and regulations, notably the new Law on Alternative Dispute Resolution and the Programme of the Development of Alternative Dispute Resolution 2019-2021.

The methodology was developed under the action “Accountability and professionalism of the judicial system in Montenegro” which is a part of the European Union and Council of Europe joint programme “Horizontal Facility for the Western Balkans and Turkey 2019-2022”.

Montenegro 3 March 2021
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